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Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 97% (23334 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 26-May-2017
    • Service:

    • Arrived promptly description of trainers excellent and refund for one pair returned very very quick
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Would have been 5 ,hate the extensions make the shoe/sandle look so bulky and Velcro does not hold in peep toe shoe.what l need is a slip on canvas lower front ,reason beinghad cancer now my feet are very swollen .sorry Noreen.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Speed of delivery brilliant. Quality excellent.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

    • From start to delivery all OK
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • I ordered about a week before going on holiday. I needed them delivered to Europe to take with me for my mum. I started to panic, sent email to customer service who replied promptly. Received them by Royal Mail in time
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • I have always wanted some smart shoes for special occasions and this is the first time I have managed to find them. The patent looks so good. I shall certainly recommend to my friends.
      The service I received in the Tanyard(when I found it) was excellent.
      Phyllis.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Lovely staff. Sorted out my returns and credit because the shoes mum chose were cheaper than the original ones ordered. Absolutely no problem and really good service.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • A quick delivery and good quality bed socks
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Website was easy to use. Delivery was quick. Product was perfect. Would definitely buy from Cosyfeet again.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • The shoes are good value for the money
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Product does he job well and is very comfortable, though I feel for the materials used the cost is a bit overpriced.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Goods arrived promptly and on day expected
      Goods very good quality
      A

      Staff helpful and pleasant
      Gave me time to discuss various options
      Didn't rush me when I was giving details. To pay
      Explained to me the length of the reduced tax process
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • A good shopping experience Product as described
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Very good value for money. Wide fitting comfortable shoes as advertised and of high quality. Priced accurately an delivered promptly. I have problem feet due to diabetes, poor circulation, infection and subsequent tenderness and short of orthoped specialist shoes, this design works and has been... Read More.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

    • Item delivered on time and as described in the booklet.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

    • Bom serviço
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

    • Very helpful not pushey ,like talking to a friend ..as it is not something you buy every day or in your lifetime...Thankyou cosy toes. Mrs M Cooke.. 🙂
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • I put in an order and it arrived within seven days efficient service thank you
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Great delivery very reliable!
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Easy to make choice of products with great information about the product very helpful
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

    • V good
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

    • i really like the fit of there shoes.the service is really good first class.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Slippers delivered promptly and my sister in a care home is delighted with them.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Fast delivery easy site to buy from and a good range of footwear for the bigger man
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Top quality goods and reliable delivery
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Good products, good service, excellent & swift exchange process, painless experience to do business with them.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Easy site to find and order.
      Good variety of choices
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • My items arrived in post very quickly.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • The sandals were delivered promptly, as ever, and fit comfortably.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Staff helpful, goods arrived on time and fit well
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • The order came promptly. When I found I had ordered a half size too small the exchange was done quickly and painlessly.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Always been good and simple
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • Excellent prompt service. Had to send my purchase back ONLY because my feet weren't as swollen as the shoes were made for. Looked well-made and was sorry there was too much room at the front for my feet. My fault, not theirs.
    • Cosyfeet Response:

      Thank you for your feedback.

      At Cosyfeet we aim to provide the best products and service possible so it’s always encouraging to hear from a happy customer.

      Once again, we thank y
      Read More.
    • 26-May-2017
    • Service:

      Product:

    • I had ordered 2 pairs of shoes which were delivered promptly but unfortunately they didn't fit. I packaged the shoes up and put in another order with the parcel, within the week I had the money refunded into my bank and the new sandals arrived. They fit perfectly and I am very pleased with everything... Read More.
    • Cosyfeet Response:

    • 26-May-2017
    • Service:

      Product:

    • I will definitely buy from them againi. I cannot fault the service and promptness of the service. Well done Cosyfeet.
    • Cosyfeet Response:

    • 25-May-2017
    • Service:

    • Everything OK,
    • Cosyfeet Response:

    • 25-May-2017
    • Service:

      Product:

    • Apart from the excellent wide fit shoes i have purchased for work , they have updated the styles!
      I am a community Rapid Response nurse but i like many people have Odeamia both legs and feet so i have great empathy with many of my patients who have wider feet for many reasons especially...
      Read More.
    • Cosyfeet Response:

    • 25-May-2017
    • Service:

      Product:

    • Very efficient service. Good quality products. Will definitely use again. Both my parents have swollen feet and the shoes and slippers are perfect.
    • Cosyfeet Response:

    • 25-May-2017
    • Service:

      Product:

    • Parcel arrived o.k
    • Cosyfeet Response:

      Thank you for your feedback.

      At Cosyfeet we aim to provide the best products and service possible so it’s always encouraging to hear from a happy customer.

      Once again, we thank y
      Read More.
    • 25-May-2017
    • Service:

      Product:

    • Very good
    • Cosyfeet Response:

      Thank you for your feedback.

      At Cosyfeet we aim to provide the best products and service possible so it’s always encouraging to hear from a happy customer.

      Once again, we thank y
      Read More.
    • 25-May-2017
    • Service:

      Product:

    • Really good website layout which made ordering really simple. Excellent choice of size 14 trainers for my son. I ordered on the afternoon and the footwear was delivered next morning. High quality goods and amazing delivery service
    • Cosyfeet Response:

    • 25-May-2017
    • Service:

      Product:

    • Perfect
    • Cosyfeet Response:

    • 24-May-2017
    • Service:

      Product:

    • unfortunately you only seem to be doing 4E and above, which is a little too wide for me. Apart from that, I would love them.
    • Cosyfeet Response:

    • 24-May-2017
    • Service:

      Product:

    • Recommend 100% I will be buying again
    • Cosyfeet Response:

    • 24-May-2017
    • Service:

      Product:

    • Very good service
    • Cosyfeet Response:

    • 24-May-2017
    • Service:

      Product:

    • very easy to order on line and items sent promptly. kept informed of delivery.
    • Cosyfeet Response:

    • 24-May-2017
    • Service:

      Product:

    • Thorough and efficient.
      Highly recommend it.
    • Cosyfeet Response:

    • 24-May-2017
    • Service:

      Product:

    • An excellent, fast delivery. The walking socks are the first I've had that actually fit!
    • Cosyfeet Response:

    • 23-May-2017
    • Service:

    • very good to buy
    • Cosyfeet Response:

    • 23-May-2017
    • Service:

      Product:

    • The service is very good but already an ornamental button on my leopard print casuals has been lost.
      I am also finding the cut across the top is shoes is restrictive when oedema is a problem.
    • Cosyfeet Response:

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