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Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 97% (20283 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 26-Feb-2017
    • Service:

      Product:

    • good quick service
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • SERVICE EXCELLENT
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • My mum loved these there are so soft and comfortable
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Was pleased with the service. I have bought a few pairs of shoes over the past years and I had a problem with the last pair I bought and contacted customer service who were very helpful and let me exchange the shoes for a different pair
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

    • Great variety and excellent service
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

    • Easy to use webb site. Excellent service.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Exceptionally pleased with the Shoes - I've got such funny feet, that sometimes I try on shoes, and they seem okay at first, but putting them on a second time, not so good; so I was ever so happy with my purchase, so my Partner insisted on my ordering 2 more pairs! Many thanks.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • ordered socks, dispatched promptly. No problems.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Fantastic. Gives me that extra room I need, saves me sending the shoes back. Fast shipping too.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Delivery was late - but it was dealt with promptly and the delay appeared to be the fault of the courier
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

    • Easy to order and received my order promptly
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Very good service and prompt delivery
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Excellent item, excellent service
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

    • Excellent service and product.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Everything happened as I expected.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Good quick service
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Shoes for my Mum were perfect. Great quality and superb service from CosyFeet. I have bought several times from CosyFeet and have always had a positive experience
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Alwayd happy with the shoes I get from Walk Tall. Being a size 14, It is really nice to find a store that stocks a wide variety of large sizes.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • The bed socks arrived quickly and the quality is fantastic.My husband has Alzheimer's and suffers from cold feet at night and I had not been able to find bed socks anywhere except very fluffy things which he did not fancy .When I saw these I decide to give them a try and they are perfect.I don't know... Read More.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • The phone order was taken in a very helpful manner - excellent. The goods were delivered promptly and I was delighted with the knee highs. The extra, extra, roomy are perfect - the best things I have ever purchased from you.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Best socks I have ever worn!! Comfortable I finally don't have any red marks after I take my socks off. These are the only socks I've worn for a couple of years now. I wish they would make cotton tights and leggings - I would definitely buy!
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Five star service people very helpful and curteous. Excellent and I wouldn't buy any other shoes.
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

    • Great service
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • Easy to order and fairly quick delivery. Packaging and postage cost excessive for one packet knee highs and frustrating as I only live a few miles away. Quality of knee highs good but was hoping for looser fit round top which was the reason my mother asked me to order them.
    • Cosyfeet Response:

      Dear Zoe Heath,

      Thank you for your feedback.

      We are pleased to hear that the delivery service was prompt. With the majority of orders, we aim to despatch on the same day as ordering
      Read More.
    • 26-Feb-2017
    • Service:

      Product:

    • Good quality just to big so had to return
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

      Product:

    • I though service was very good
    • Cosyfeet Response:

    • 26-Feb-2017
    • Service:

    • Prompt despatch, lovely slippers as a present for my Mum. Couldn't fault the service.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Good prompt service and great quality
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Love my new cosy socks
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

    • Very good x fit really well
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • My son is 55 and has severe learning disabilities plus other problems. For many years he has worn slippers all of the time (I even bought 4 pairs of shoes from Cosyfeet over the years, which he would not even try on, so I gave them away)
      So I was over the moon when at the first asking he put on...
      Read More.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Relatively easy to place an on-line order
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • My Mum liked the slippers , said they are very comfortable
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • I am very pleased with the service.
    • Cosyfeet Response:

      Dear Graham Tithecott,

      Thank you for your feedback.

      At Cosyfeet we aim to provide the best products and service possible so it’s always encouraging to hear from a happy customer.
      Read More.
    • 25-Feb-2017
    • Service:

      Product:

    • Very pleasant service polite staff could not do enough to help you
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Excellent service, product exactly what was advertised, very comfortable, and best quality.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • excelent
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Great Service
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Always great service and products. I have been using Walktall for many years and will contimue.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Delivered very quickly. Product is excellent!
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Your website is very easy to follow. The catalogue descriptions are excellent. The service is first class and goods arrive very quickly.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Great service. Prompt delivery .
      My mum finds these shoes excellent. It has been a god send finding Cosyfeet.
      We have always had a struggle to get shoes that fit and comfortable.....but not now😀
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Person I spoke to on the phone was helpful and friendly. The socks I ordered are exactly what I wanted and live up to the description "supreme comfort.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Quick delivery. I have purchased socks from here before, so I am obviously a satisfied customer. The socks are well fitting and comfortable.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Great socks although delivery was expensive.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Having ordered two pairs of the same slippers in different sizes only size 9 was available and sent at that time. These in the end were not needed, returned and refunded. The other pair had been pre-ordered to be sent later. This was around November/December and by February had still not arrived.... Read More.
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

    • good service
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Mum said they are very comfortable thank you
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • efficient service
      catalogue is needed for extra information
      excellent diabetic socks
    • Cosyfeet Response:

    • 25-Feb-2017
    • Service:

      Product:

    • Excellent service and very helpful person who was called Di
    • Cosyfeet Response:

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