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Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 96% (29522 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 21-Nov-2017
    • Service:

    • Prompt response though had to return them as I needed smaller size. Yes I would recommend to a friend.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • I had to return original order as goods did not fit. Replacement items were sent promptly and remainder credited to my account without question.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Did not wait long for delivery. Would recommend to others
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • Everything
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • every stage of the transaction was carried out speedily and efficiently , I was delighted with the service.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Easy to use website, quick delivery.
    • Cosyfeet Response:

      Thank you for your feedback.

      We are pleased to hear that you were happy with the service you received on your recent order from Cosyfeet.

      Should you require any information or would
      Read More.
    • 20-Nov-2017
    • Service:

      Product:

    • Very prompt service. Like all of products except tights Will have to exchange for navy ones as colour not turquoise but green.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Quick and effitant
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Excellent service with fabulous customer service and perfect product
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Mum find a them very comfortable
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Everything was good, from ordering to receiving the products.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • We received these slippers very quickly they are ideal for my husband
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • I did everything online,went so smoothly.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • I have only received 1 of my 3 requested items but the service was quick and efficient and I was advised when I ordered that the 2 items were out of stock and would be sent at a later date.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Efficient & speedy. I would buy again.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • FOUND A SLIGHTLY DIFFERENT MODEL SHOE GIVING ME ANOTHER COLOR IS A GREATBSUCESS MANY THANKS
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Their service is second to none and the slippers are very comfortabler.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • Of course! Terrific product, they give my daughter a lift and support in her footwear and gives her more balance in her gait.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Service as usual was excellent, however when the shoes arrived they were far too narrow so they were returned last Wednesday. Now deciding what to buy.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Easy to use website, prompt delivery, good quality goods.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • Fast delivery (to the North of Scotland.) and delivered to another address as requested. Item of very good quality.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Prompt service and purchases as described
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Easy to use and delivery quick. Also extremely easy returns policy if required
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • I have placed three orders with Cosyfeet of which two of the orders were returned. The refunds have gone through without any problems.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Very efficient and friendly service
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • Good, fast and excellent all round service as usual, thank you!
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • The order was dealt with very promptly and the shoes were perfect.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

    • yes
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Yes
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Have used Cosyfeet for many years. They deliver promptly, their customer service is excellent- they are easy to deal with if there is a problem (very rare), and the range of products is great. They are the comfiest shoes and slippers I've ever had!
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Roomy soft shoe, which is good for my husband as one foot if very swollen.
      Yes I would recommend.
    • Cosyfeet Response:

    • 20-Nov-2017
    • Service:

      Product:

    • Service very good. Quick delivery, and wrapping of parcel is excellent. Returns are easy if needed. I am very happy with everything.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Yes I would recommend cosy feet.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Very efficient service parcel arrived promptly received my parcel within 2days
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Excellent products with brilliant customer service
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

    • Casi siempre los zapatos tardan tiempo en llegar, los zapatos por los que me piden esta reseña no han llegado. Espero que aunque tarde lleguen porque como ya ha pasado mucho tiempo, pues parece que no puedo hacer una reclamación.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Really pleased with speed of service, style and fit, selection available, VAT refund. Would definitely order again.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • This is the second time I have purchased from Cosyfeet and delighted with my purchase. Easy to use website, efficient, rapid response in delivery.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Good product, good service .
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Very good service.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Always excellent service
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Excellent
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Prompt and efficient
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • A timely delivery and a quality product at a good price. Have used Cosyfeet before and would use them again
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Easy to order and quick delivery.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Prompt service , good quality products
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Goods dispatched same day and arrived within two days. Shoes are ideal for Mum’s swollen feet, they open right out so easy to put on,
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Speedy service
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • Quick service.
    • Cosyfeet Response:

    • 19-Nov-2017
    • Service:

      Product:

    • The product was as generous in size of leg as promised. Stayed up nicely and did not cut in to my legs. I bought ultra roomy knee highs in black.Will purchase again soon. Thanks Cosy Feet for making me feel comfortable again
    • Cosyfeet Response:

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