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Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 96% (27678 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 24-Sep-2017
    • Service:

      Product:

    • Arrived prompt
      Just what was wanted, right colour, comfy and easy to get on
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Efficient ordering online and order arrived when expected. Reassuring to know that they could be returned if not suitable for any reason.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Extremely good quality goods. Delivery very prompt and I would recommend them to my friends and family. Prices of the goods I ordered were very reasonable.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Very good product, fast delivery in an emergency situation. Not well enough to write more.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Good quality product, speedy delivery
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Brilliant very goog service and fast delivery thank you.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Customer service was excellent and I would recommend them again.q
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Very efficient, and very good quality product
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Order processed quickly and arrived within the advised time.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • My goods arrived quickly& the site was easy to use. The socks were exactly what I wanted & fitted really well. I will use them again.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Assstant on telephone pleasant and helpful. Shoes are great and good value.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent service, delivered nice and quickly, well packaged and in good order.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Prompt delivery of a very good product. Expensive but wonderfully comfortable socks.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Just what I wanted,warm socks that were thin enough not to need larger shoes.I had searched the shops for them in vain.warm feet
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Quick efficient service with quality product
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • As ever absolutely no problems ordering from Cosyfeet. The quality of the products is excellent and their delivery service second to none.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Excellent! I returned first pair of shoes as too big and the correctly sized pair soon arrived to replace them. The shoes looked exactly like the illustration in the catalogue.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Boots very comfy have bought 7 pairs of footwear over last 2 years from you
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent service from Salex desk.Prompt delivery
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Great advice and help on the website that made buying nthe right shoes very easy
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Customer is diabetic and getting shoes wide enough has been a problem. The whole package - 2 pairs of shoes and 2 packs of socks - arrived on time and fit perfectly. Great recommendation from our chiropodist.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Everything as it should be.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • the shoes are good and delivery is good
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Suplied very quickly and the product is lovely.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Good products, good service.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • very good
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Helpful and prompt service and no problems with exchanges.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent service, delivered on time. I had to send a couple of items back, refund made quickly.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Very quick delivery, easy to return (had ordered size that was too small) and quick replacement. Very good quality slippers.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Yes good
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Cosy feet had someone available at the end of a phone to offer help and advise. The service was good and reliable and the return and replacement service was easy to follow. The shoes I have purchased are comfortable and wearable. This is a huge change from what I usually expect from shoes.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Great service comfortable fit
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent choice mum loves her slippers and shoes they fit perfectly, efficient delivery.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent service as usual.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Their web site is easy to use, delivery was good, I will use them again, and have already recommended them to someone else.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Excellent products and a very prompt delivery service.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • Easy to order and the next day delivery is great.
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

      Product:

    • First class service. Good quality produce and delivered very quickly after it was ordered
    • Cosyfeet Response:

    • 24-Sep-2017
    • Service:

    • Ordered over the phone as laptop had a glitch when payment required, staff very helpful.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • speed of delivery was paramount.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • The shoes and socks are so comfortable as I have swollen feet due to the medication that I am on, I would recommend Cosyfeet to anyone.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • Easy web site and delivery was fast and well packaged, recommend quality socks.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • Quick service with free change if unsuitable purchase.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • Excellent service quickly delivered to the door good fitting shoes
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • I ordered one pair of shoes and one pair of slippers for my mother which arrived promptly, unfortunately they did not fit (my own fault), I returned them and ordered the next size up which again arrived promptly. Mother was delighted with them, the shoes are for her 100th birthday party! So I would... Read More.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • Product exactly as expected. Good value. Very comfortable.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • good service as usual but have returned the item for exchange as we need the next size. We are now awaiting the replacement.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • Great return service hassle free if items are too big/small etc.
      Good quality of product for price. Have used walktall for a few years now happily.
    • Cosyfeet Response:

    • 23-Sep-2017
    • Service:

      Product:

    • Everything
    • Cosyfeet Response:

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