Call us: 01458 447275

Your basket: 0 items

  • Home >
  • Feefo Reviews
  • Home >
  • Feefo Reviews
Menu
Browse

Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 97% (20105 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 22-Feb-2017
    • Service:

      Product:

    • Fast delivery
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Brilliant value speedy service very pleased
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Very efficient. My order came as expected. I am very pleased with my shoes.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • they are comfortable
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

    • Good quality and value
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Extremely speedy service and just what I wanted
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Fantastic to get a smarter shoe which is comfortable to wear. I wore them to a party and my feet were very happy.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Time scales from order to delivery even with a return of item and ordering a larger size .. brilliant thanks
    • Cosyfeet Response:

      Dear Mrs Earl,

      Thank you for your feedback.

      We are sorry to hear this particular style was unsuitable for you. We have received your returned item and your exchange has been sent. W
      Read More.
    • 22-Feb-2017
    • Service:

      Product:

    • I was very satisfied with my purchase. The knee-highs are very comfortable. I am ordering another set, but can they be the 6- pack as in the catalogue, instead of the 5 pack that arrived - very promptly..Thank you.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • the socks are really nice. Lovely colours and worth the money.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Easy to order, delivery service excellent, product is great!

      Thank you
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Excellent service and brilliant fitting slippers for my mother in law. At last a pair of proper wide fitting slippers which are adjustable. I will certainly use cosyfeet again for any other footwear she may need.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Smooth transaction. Well informed all the way through. Would use again.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Purchase was for my elderly mother in law. The product did not arrive when expected but I found the after sales service very helpful and quick to respond, with their help I was able to track down the parcel.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

    • Very efficient and quick delivery of strap extensions
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Excellent service very prompt and carefully packed.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Excellent speedy service. Delivered within two days. Excellent quality and though expensive the quality is there
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • The service is 5 star and the shoes are really comfortable. I have not been disappointed yet.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

    • I bought them for my mum as she's had extremely painful medial knee pain for the last 6 months. Since wearing them and doing exercise she is almost pain free. She finds them very comfortable.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Great product
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Mum liked the slippers as we're more supportive and safe to wear. They were easier to take on and off with wide opening.

      I think it would be good if you could stock normal, non wide, versions of you ranges as well.
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Easy to order from and a quick delivery of quality goods
    • Cosyfeet Response:

    • 22-Feb-2017
    • Service:

      Product:

    • Yes my feet lot better with the shoes I,ve purchased.
      Podist recamended Cosyfeet to me,best thing ever.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

    • Excellent. Was able to order comfy, stylish boots for mum online
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Very promptly received, exactly as ordered
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Good customer service,quick delivery and products first class, Customer very pleased and definitely be buying from this company again. Highly recommended.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • The quality of the revitalized socks is thinner than the previous ones that I have purchased. I wore the oatmeal for 2 days from new and small holes in the toes have appeared.Rang to advise and was promised a label to return the socks ,still waiting
    • Cosyfeet Response:

      Dear Mr Hillier,

      Thank you for your feedback.

      We are sorry to hear about the problems you have experienced with your recent purchase from us, this is certainly not something we woul
      Read More.
    • 21-Feb-2017
    • Service:

      Product:

    • Excellent customer service . Fast delivery and a good returns policy. Products of high quality.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Excellent transaction, fast delivery
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

    • 'Took a chance ordering on line.
      I have 'difficult' feet, but I am pleased to say that the shoes I ordered are completely satisfactory and I know where to go if I need any more ! Thankyou.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Ordering items was very quick and the young lady very helpfully the info re delivery was prompt and delivery within three days
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Perfect service.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Plenty of information on website. Delivery was very quick
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Prompt service. With quality socks . First time my 6ft 4" partner has found socks to fit. Will be buying again in the future.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

    • I little bit expensive but fits perfectly
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Very helpful and an excellent product
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Prompt delivey. No fuss an a pleasure to find them selling shoes my size.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Very comfortable shoes.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • The pull over strap was too short for me , and as they were expensive I did not want an extra straps.
    • Cosyfeet Response:

      Dear Mrs Gray,

      Thank you for your feedback.

      We are sorry to hear the shoes were unsuitable for you. We can confirm we have received your returned goods and your refund has been proc
      Read More.
    • 21-Feb-2017
    • Service:

      Product:

    • Delighted with service received from cosy feet changed the size I ordered quickly and without question. Have dealt with this company for years and always have had excellent service. Thank you cosy feet team
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Very efficient, prompt service and free returns , refund already received.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

    • As expected
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

    • Men's Rowan very wide fitting slippers = excellent!
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • When the parcel got lost in the post, the staff were extremely helpful and courteous in getting a replacement promptly.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

    • Excellent range of products not available anywhere else.
      Customer service is second to none. You speak to s real person who genuinely cares about answering your questions and solving any problems you have. My query was dealt with professionally and efficiently and to my complete satisfaction....
      Read More.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • These slippers were exactly what my elderly mum needed to accommodate her now swollen feet. The first pair were too large but they were quickly replaced by a size smaller (at no extra postage cost!!). These proved to be the perfect fit.
      Thank you very much
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • I thought your delivery system could do with an upgrage
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • Honestly I would rate WalkTall as 4.5/5 as I have 1 issue - Sometimes the sizes are off by a bit. For example I bought some size 14s but they were clearly 1 size too big for me. But given how novel an experience it is for me to wear shoes that are too big I don't complain. The delivery is good, you... Read More.
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • .excellent service no quibble return
    • Cosyfeet Response:

    • 21-Feb-2017
    • Service:

      Product:

    • I made an order on 11th February, paid extra money for the next working day delivery as I wanted it as a present to my friend. I got it 17th and needed to spend extra time and money to go to post office myself.

      The socks themselves are not as good as I expected for this price. After only...
      Read More.
    • Cosyfeet Response:

      Dear Ms Light,

      Thank you for your feedback.

      We are sorry to hear you were not happy with the service you received.

      As your order was placed on the Saturday it would not h
      Read More.

Loading ...