UK Customers
Standard
postage and packing for
delivery within
the UK is £3.95
per order*.
We aim to despatch
all orders where
goods are in stock
within 24 hours
of receipt (we
do not despatch
on Saturdays or
Sundays). Delivery
usually takes 1
to 3 working days**
from despatch.
If you need your
order very quickly,
we also offer a
Guaranteed Next
Day Delivery Service
at £6.50
per order*.
This service is
available
up until 1pm daily,
Monday to Thursday
for despatch the
same day. Delivery
will be the next
working day. Orders
placed between
1pm on Thursdays
and 1pm on Friday
using the Guaranteed
Next Day Service
will be delivered
on the Monday following
the date of the
order. Orders placed
between 1pm on
Friday and 1pm
on Monday will
be despatched on
Monday for delivery
on the Tuesday
following the date
of the order. Please
select the Guaranteed Next
Day option during
the checkout
process if you
want to use this
service. Please
Note the
following products
are not
available for
delivery via this
service, Restalegs, Bed
Cradles, Over
Bed Tables, Multi-Use
Wedges and
a number of items
from the Easy Living
range – these
products will show
the following message “Please
Note:
This product is
not available
for delivery via
our Guaranteed Next Day
Delivery Service.”
* cost
is per order regardless
of the
numbers of items
ordered.
** please note
these times are
not guaranteed.
We cannot re-send
goods until 10
working days
have passed from
the date of despatch.
If you are in
the armed forces
and require goods
to be sent to
a BFPO address
this is charged
at standard UK
rate regardless
of the destination – delivery
times may vary.
| Frequently
asked questions
about delivery |
| |
| How
quickly will
I get my
order? |
| Can
I order from
outside the
UK? |
| How
do I know
if the goods
I want are
in-stock? |
| What
if the products
I order do
not fit or
I decide
that I do
not like
them? |
Overseas Customers
For orders being
despatched to
other countries
within the EU,
the postage and
packing cost
is £4.50
per order.
For the Rest
of the World
inc. Australia
and the Far East,
the postage and
packing cost
is £6.00.
Royal Mail's
delivery aims
for the overseas
services we use
are as follows:
Western Europe
3 to 5 working
days
Rest of Europe
3 to 5 working
days
Rest of the World
5 to 7 working
days |
