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Cosyfeet is part of Foot Shop Ltd, based in Street, Somerset employing just over 80 people in a variety of full time and part time roles. We believe that we can only offer our customers the best possible products and service if we offer our staff a happy and friendly working environment.
Meet some of our team who help bring you our website, ensure your questions are answered and your products despatched...
Andrew joined the business in 2009 having previously worked as a management consultant. He brings a vast experience to the team having worked for many years in the footwear industry and elsewhere.
Mel, Michelle, Di, Kayleigh, Sam & Charlotte
Customer Services Team
This team of 20 people regularly undertake product training to ensure they can answer your queries without hesitation. The team answer your calls and emails and process postal orders, refunds and exchanges.
Janine originally joined the business as a Saturday team member whilst at college working in our Customer Services team. She now supports the running of the website.
Nick is a footwear designer who works part-time for us helping to develop our footwear range. Nick also works with several high-street brands which helps us ensure we are up to date with the latest trends and developments in the footwear market.
Vicki is responsible for promoting the Cosyfeet brand and products to Healthcare Professionals including podiatrists, physiotherapists and district nurses. This includes attending healthcare events.
Shop Manager and
Liz manages our Shop here in Street and is also responsible for training our customer advisors on our products. Liz's hands-on experience plays a vital role in the ongoing development of our products.
Ivor, Jane, Adam, Liam,Will & Richard
Based here in Street, our Fulfilment team consists of 15 full time staff and is responsible for despatching up to 3000 parcels a day, ensuring that you receive your order within a just a few days of placing it.
Chris, Jason & Kirsten
Graphics & E-marketing Team
Our team of designers and e-marketing specialists help ensure our website and emails look their best as well as ensuring that people can easily find us when searching the world wide web.
John Harvey & John Kerswell
John H has worked for Cosyfeet for over 14 years and has the challenging job of forecasting how many products we are going to sell in a given period. He is assisted by John K who also looks after Stock Control for Foot Shop's other company Walktall.