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UK No Quibble Money Back Guarantee
If you are not 100% satisfied with a product, for any reason, at any time, you can return it to us for free (within the UK) for an immediate exchange or refund of the cost of the product.
Please contact us prior to returning faulty items.
Please note: Due to hygiene reasons, we can only accept returns of socks, hosiery and foot comfort items if they are still sealed and unused, unless the goods are faulty.
Some of our electrical and mobility products are covered by a separate 1 Year No Quibble Money Back Guarantee. They also have their own manufacturer’s warranty. This does not affect your Statutory Rights.
Unfortunately, we cannot offer exchanges on orders paid for via Clearpay. Please return the goods for a refund and then place a new order for the item you’d prefer.
Returning products to us is simple, for further details click here.
Please note: Independent retailers that stock Cosyfeet products may not offer our "No Quibble Money Back Guarantee" so we advise that you check their returns policy before purchasing.