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Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 96% (33484 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 17-Jul-2018
    • Service:

      Product:

    • Order sent out very quick ,very pleased with slippers.
    • Cosyfeet Response:

    • 17-Jul-2018
    • Service:

      Product:

    • The shoes are the most comfortable ihave had for years. I suffer from corns callouses mostly caused by pressure by shoes which press on the vulnerable places
    • Cosyfeet Response:

    • 17-Jul-2018
    • Service:

      Product:

    • Very good quality and as always great service, postage was quick. Well done you!
    • Cosyfeet Response:

    • 17-Jul-2018
    • Service:

      Product:

    • Excellent will continue using Cosyfeet.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • I needed a replacement pair of shoes quickly as I had to surrender my only pair to the orthotic department to be adjusted for an calipar fitting. My weekend pair of shoes just does not give me the support I now require during the working week. It was so good to receive my order with in four days of... Read More.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

    • Every thing was first class.Yes i would recommend you and yes i will use you again.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • I am sorry that you don't ship to the USA'I inadvertently posted the address as UK. Expected that you would get the order returned and credit me. Somehow the socks made it to my address in the US' Happy fault!

      ML
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Website easy to use. Fast delivery. Needed to exchange item as too big, free return and delivery of new item.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • The person I spoke to when placing my order was noulageable and curtiouse. She very quickly found what I wanted and took my details efficiently.
      My items arrived on time. Thank you.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

    • I like the shoes ,but when I put my orthotic into the shoe it's a bit tight when I pull the tab over.with my orthotic I have to put the insole back in on top,it's quite tight.another pair I brought were a bit easier.it's a shame because the hospital recommend them.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • the slippers are well made but overall I think they quite expensive for wat they are
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Cosy feet are reliable.my order was delivered on time ,shoes are really comfortable.socks are roomy not tight on my nkles .this was not my first purchase.will not be my last.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Very good and quick
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Unfortunately the shoes purchased were not wide enough because my mother's feet are very swollen on the top as well as round the ankle. These would have been too uncomfortable for her to walk in.
      I'm grateful for your prompt service and will be returning the shoes shortly.
    • Cosyfeet Response:

      Thank you for your feedback.

      We are sorry to hear you have found this particular style to be unsuitable. Although all of our footwear is the EEEEE+ width fitting some styles will accommodate
      Read More.
    • 16-Jul-2018
    • Service:

      Product:

    • Ordering was easy, delivery was an acceptable timescale and goods were suitable albeit slightly on the expensive side.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Five stars for very good service, excellent quality shoes. Unfortunately they were too wide for me.I had to return.
      I would definiotely bought these shoes if they fitted.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Helpful telephone adviser. Prompt delivery. Shoes very comfortable.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Easy to use website, fast processing of order and rapid delivery.
      More of the men's shoes now looking like ordinary shoes rather than shoes for problem feet. Very good quality at reasonable prices.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • An absolutely trouble-free experience.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Fantastic service although width of tongues of shoes need to be wider to accommodate the swollen foot that requires straps.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • The shoes supplied were exactly as described, fit well and were delivered faster than anticipated. I would recommend this supplier for anyone needing the kind of shoes sold by this company.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Fab service, had to order a few sizes to ensure I had the right one as my mum is wearing compression bandages (normal size 7 but finally sorted on Bart mens HH fitting size 8.5). Returns were dealt with smoothly and promptly. Would definitely recommend - couldn't find anything else like this anywhere... Read More.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

    • Delighted with ankle highs soft grip will recommend to family and friends.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Originally bought wrong size but was able to change without any problems, great shoes, great service
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • What I ordered came quickly and was just what I wanted. I would recommend Cosyfeet to anyone.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • I am in a wheelchair and find that the shoes+sandals comfortable to wear hence me purchasing 5 pairs in total. The items are easy to wash and clean, the delivery was speedy and I will not hesitate to look at their new catalogue when it comes out.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

    • yes
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Slippers very comfortable. Would recommend my friends and will use them again.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • The shoes arrived earlier than I expected (which was a good thing). As a previous customer of cosy feet I have always been very pleased with items I have purchased and customer service.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • I purchased on behalf of my mother. They arrived as indicated.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Helpful, prompt delivery, good products - need I say more
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • I will certainly bay from again and recommend them to others
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Very polite and good knowledge of the product and always give good customer service.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Delivery in time, shoes are perfect, wide and high enough for my swollen feet:)
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • I have always found the goods and services very good. My own personal wish would be that when ordering a pair of slippers, sandals etc, I could also order, at the same time, an extra left footed item! I have a difficult left foot and need an extra left item instead of being uncomfortable until I next... Read More.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • The online images and description were accurate. The ordering was straightforward and unhampered ; the acknowledgement was reassuring.
      Delivery came at the appointed time on the chosen day. The product
      fitted perfectly and was all that had been promised online. There is
      no doubt that...
      Read More.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • Very efficient
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • The slippers arrived promptly and were as described. I wish it was clearer on the site how to claim back VAT for the disabled though that is why I have rated just good not excellent.
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • very good
    • Cosyfeet Response:

    • 16-Jul-2018
    • Service:

      Product:

    • HIIGHLY RECOMMENDED. Good website, with full information on the items available, easy online ordering process. Excellent service, and goods were delivered earlier than expected, with full details of how to return if sandals did not fit as expected, etc.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Excellent service and fast delivery
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Very easy to order on line and prompt delivery
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Very helpful and very efficient
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I ordered a pair of slippers they were delivered within 2 days I haven't worn them yet but i'm sure they will be ok bought a pair of shoes recently I am very pleased with them.I wear orthotics in them and they fit perfectly
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Easy to order, delivery on time
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Very helpful polite assistant. Nothing was too much trouble. Would definitely recommend Cosy Feet to anyone. Lots of different styles and colours. Something for everyone.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Quicker than expected service. Excellent product description of this known quality produce. Will return in the future.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I have never used cosyfeet before but have always known of their quality as my mother used them for many years. I now have the same condition that she suffered from and will be purchasing from them again. Speed of delivery, excellent.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • They always take the time to make sure that you leave with something that helps you or fits you nothing is too much trouble
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Great service and product
    • Cosyfeet Response:

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