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Feefo Reviews - 98% (12,000+ reviews)

We've partnered with Feefo, to help us collect genuine customer reviews. We’re delighted to announce that we’ve received the highest possible award from Feefo for our service based on genuine feedback from customers. To obtain a Gold Trusted Merchant award a company has to receive at least 100 reviews with an average service rating of between 95% and 100%.

Feefo Reviews - Average 96% (33443 reviews)

    • Date
    • Score
    • Customer Comment
    • Our Response
    • 15-Jul-2018
    • Service:

      Product:

    • I ordered a pair of slippers they were delivered within 2 days I haven't worn them yet but i'm sure they will be ok bought a pair of shoes recently I am very pleased with them.I wear orthotics in them and they fit perfectly
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Easy to order, delivery on time
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Very helpful polite assistant. Nothing was too much trouble. Would definitely recommend Cosy Feet to anyone. Lots of different styles and colours. Something for everyone.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Quicker than expected service. Excellent product description of this known quality produce. Will return in the future.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I have never used cosyfeet before but have always known of their quality as my mother used them for many years. I now have the same condition that she suffered from and will be purchasing from them again. Speed of delivery, excellent.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • They always take the time to make sure that you leave with something that helps you or fits you nothing is too much trouble
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Great service and product
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Goods arrived in good time and as described
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • As always Cosyfeet have stepped up to the mark with superb service and beautiful sandals too. Everything perfect.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

    • Florence was exceptional
      Very helpfull explained all I needed to know
      Thank you
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Delivery was very quick. Unfortunately I returned the sandals but again the refund has been handled promptly
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Very efficient service
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Prompt and efficient service.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Took a chance on size and found them too big. Quality very good and therefore keeping to give as a gift.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I bought the shoes mainly for work which means that I wear them for hours at a time. They are so comfortable and I have no problems with them at all.
      I would certainly recommend these shoes. They look nice with a pair of jeans or even leggings on
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • These shoes and socks were an excellent fit and exactly as described
      Over many years now I have only been able to wear Cosyfeet shoes etc
      Supportive and roomy.
      Thank you
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Excellent next day service. Comfortable, good quality sandals
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I have bought many things from cosyfeet for my mother who is in a rest home suffering from dementia.Ihave always been happy with everything I have purchased from them.I would not hesitate to puschase from them again.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Service is second to none. Delivery always on time.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I am pleased with the purchase. I wanted a sandal similar to a pair I bought from Cosyfeet some years ago and am still wearing, but they are getting shabby. I wore the new ones yesterday for the first time, they were almost perfect. They just need a bit adjustment with the Velcro straps and I am... Read More.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Yes
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

    • Great service
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • responded quickly and accurately
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Fast service delivered when promised.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I specifically asked sizing advice from your sales team as my mother's feet are VERY swollen. "Send them back, if they do not fit" was the reply. I was very disappointed with this, as true enough I now have the hassle of returning them. It would be advantageous if you could give feet size round the... Read More.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Great service one of the items was delayed but they soon sorted it out
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Brochure and Internet gave important information.
      Socks comfortable and SO EASY TO GET ON !
      Delivery very prompt.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Excellent service thankyou
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

    • Excellent service, excellent shoes
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Brilliant very quick
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Quick. Efficient.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Service was very quick. Bought slippers and sandals for mum in law who, because of very swollen feet, has not been able to wear shoes for a long time. These are both perfect and comfortable.
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • Quality and speedy!
    • Cosyfeet Response:

    • 15-Jul-2018
    • Service:

      Product:

    • I am very happy with my purchase the shoes are really comfy
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Excellent service as always
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

    • The first wide fitting shoes that actually fit and feel comfortable and I’ve wasted money on quite a few trying to find a good fit.
      Good service as well.
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • THE SHOES ARE INDEED ROOMY AND WELL MADE
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Very efficient service. BEST OF ALL is that you still have a phone service. I hate online shopping when I can't ask questions or seek advice about the best product.
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • the products are as stated and a very good fit service swift
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Hi yes I thought that the 2 pair of sandals that I recently purchased were good value for money, my mother suffers from arthritis and the sandals help her to walk better I will definitely be buying from cosy feet again, I thought that the service and postage is excellent.
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Most comfortable summer shoes ever. Just bought two pairs os size 3 sammies. 1
      Pair petals, the other blue with stars. Shall buy again😀
      Promt service
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • I have had these slippers before and they are the only ones my diabetic feet can get into. I would recommend these. The first pair I even washed them and they came out really well.
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Stockings arrived within 3 days and were just what I wanted!
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Service was excellent from start to finish on my purchase
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • As always very quick delivery
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Good product and good value and service
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Excellent delivery. And good quality product
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Already recommend. Yes I will buy again.
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Ease of ordering and products arrived when they were supposed to.
    • Cosyfeet Response:

    • 14-Jul-2018
    • Service:

      Product:

    • Easy ordering and speedy delivery
    • Cosyfeet Response:

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