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If you are not 100% satisfied with a product, for any reason, at any time, you can return it to us for an immediate exchange or refund of the cost of the product.
Some of our electrical and mobility products are covered by a separate 1 Year No Quibble Money Back Guarantee. They also have their own manufacturer’s warranty.
This does not affect your Statutory Rights. We do ask that you pay the postage to return goods to us but if you ask for an exchange we will pay to post any goods we send back out to you.
Returning products to us is simple, for further details click here.