Please click here to view our Christmas delivery information & opening times.

Christmas Delivery & Customer Service Information - 2019

Last Order Dates/Delivery Dates for Christmas Delivery

UK:

Standard Delivery – Orders to be placed by 11.59pm on 17th December.

Next Working Day & Convenient Collect Delivery – Orders to be placed by 10.00am on 23rd December.




More detailed information will be shown in the checkout, at the time of placing your order. But please see the information below as a guide.

Europe:
For our 'Tracked Standard' service, we recommend you order before 09/12/2019.
For our 'Express Courier' service, we recommend you order before 19/12/2019.

Rest of the world:
For our 'Tracked Standard' service, we recommend you order before 04/12/2019.
For our 'Express Courier' service, we recommend you order before 17/12/2019.

Christmas Returns Policy

Our No Quibble Guarantee means that you can return anything to us at any time, all year round so there is no need to worry about unwanted or unsuitable Christmas gifts. Simply return any unwanted items for an exchange or refund in the new year.

Some of our electrical and mobility products are covered by a separate 1 Year No Quibble Money Back Guarantee. They also have their own manufacturer’s warranty.

Despatch Aims over the Christmas Period

Standard Delivery Despatch Aims over the Christmas Period
Order Date Despatch Date
Before 11.59pm on 17th December 18th December (for delivery before Christmas)
18th December As normal (will miss the last posting deadline)
19th December As normal (will miss the last posting deadline)
20th December As normal (will miss the last posting deadline)
21st December As normal (will miss the last posting deadline)
22nd December As normal (will miss the last posting deadline)
23rd December - before 10am As normal (will miss the last posting deadline)
23rd December - after 10am 27th December
24th December 27th December
25th December 27th December
26th December 27th December
27th December 30th December
28th December 30th December
29th December 30th December
30th December 31st December
31st December 2nd January
1st January 2nd January
2nd January 2nd / 3rd January
3rd January 3rd / 6th January
4th January 6th January
5th January 6th January
6th January As normal from now onwards

We aim to despatch orders where goods are in stock within 24 hours of receipt. Occasionally it may take up to 48 hours (we do not despatch at weekends or on bank holidays). Delivery usually takes 1 to 4 working days from despatch.

 

Next Working Day Delivery aims over the Christmas Period
Order Date Delivery Date
2.00pm on the 20th December to 10.00am on the 23rd December 24th December
23rd December after 10.00am 30th December
24th December 30th December
25th December 30th December
26th December 30th December
27th December before 2.00pm 30th December
27th December after 2.00pm 31st December
28th December 31st December
29th December 31st December
30th December before 2.00pm 31st December
30th December after 2.00pm 2nd January
31st December before 2.00pm 2nd January
31st December after 2.00pm 3rd January
1st January 3rd January
2nd January before 2.00pm 3rd January
2nd January after 2.00pm 6th January
3rd January before 2.00pm 6th January
3rd January after 2.00pm 7th January
4th January 7th January
5th January 7th January
6th January Normal service resumes

Christmas Opening Information

Customer Services
Date Opening Times
20th December Open from 8.30am until 5.30pm
21st December Open from 9.00am until 1.00pm
22nd December Closed
23rd December Open from 8.30am until 12.00pm
24th December Closed
25th December Closed
26th December Closed
27th December Open 8.30am until 5.30pm
28th December Open 9.00am until 1.00pm
29th December Closed
30th December Open 8.30am until 5.30pm
31st December Open 8.30am until 1.00pm
1st January Closed
2nd January Open 8.30am until 5.30pm
3rd January Open 8.30am until 5.30pm
4th January Open 9.00am until 1.00pm
5th January Closed
6th January As normal
Cosyfeet Shop
Date Opening Times
20th December Open from 9.30am until 4.30pm
21st December Open from 9.30am until 4.00pm
22nd December Closed
23rd December Open from 9.30am until 11.30am
24th December Closed
25th December Closed
26th December Closed
27th December Open 9.30am until 4.30pm
28th December Open 9.30am until 4.00pm
29th December Closed
30th December Open 9.30am until 4.30pm
31st December Open 9.30am until 1.00pm
1st January Closed
2nd January Open 9.30am until 4.30pm
3rd January Open 9.30am until 4.30pm
4th January Open 9.30am until 4.00pm
5th January Closed
6th January As normal

Cosyfeet Stockists

Opening times of our stockists may vary over the Christmas period. We recommend you check this with the stockist before you travel.

Log in

Please log in with your email address and password.

Forgotten your password?