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Christmas Delivery & Customer Service Information - 2020

Last Order Dates/Delivery Dates for Christmas Delivery

UK:

Standard Delivery – Orders to be placed by 11.59pm on 21st December.

Tracked Priority Despatch & Convenient Collect Delivery – Orders to be placed by 2.00pm on 22nd December.


Non-UK information

More detailed information will be shown in the checkout, at the time of placing your order.

Christmas Returns Policy

Our No Quibble Guarantee means that you can return anything to us at any time, all year round so there is no need to worry about unwanted or unsuitable Christmas gifts. Simply return any unwanted items for an exchange or refund in the new year.

Some of our electrical and mobility products are covered by a separate 1 Year No Quibble Money Back Guarantee. They also have their own manufacturer’s warranty.

Despatch Aims over the Christmas Period

Standard Delivery Despatch Aims over the Christmas Period
Order Date Despatch Date
Before 11.59pm on the 21st December 22nd December (for delivery before Christmas)
22nd December As normal (delivery before Christmas not guaranteed)
23rd December 29th December
24th December 29th December
25th December 29th December
26th December 29th December
27th December 29th December
28th December 29th December
29th December 30th December
30th December 31st December
31st December 4th January
1st January 4th January
2nd January 4th January
3rd January 4th January
4th January As normal from now onwards

We aim to despatch orders where goods are in stock within 24 hours of receipt. Occasionally it may take up to 48 hours (we do not despatch at weekends or on bank holidays). Delivery usually takes 1 to 2 working days from despatch.

 

Tracked Priority Despatch aims over the Christmas Period
Order Date Delivery Date
22nd December before 2.00pm 23rd December
22nd December after 2.00pm 30th December
23rd December 30th December
24th December 30th December
25th December 30th December
26th December 30th December
27th December 30th December
28th December 30th December
29th December before 2.00pm 30th December
29th December after 2.00pm 31st December
30th December before 2.00pm 31st December
30th December after 2.00pm 4th January
31st December before 1.00pm 4th January
31st December after 1.00pm 5th January
1st January 5th January
2nd January 5th January
3rd January 5th January
4th January Normal service resumes

Christmas Opening Information

Customer Services
Date Opening Times
21st December Open 8.30am until 5.30pm
22nd December Open 8.30am until 5.30pm
23rd December Open 8.30am until 12.00pm
24th December Closed
25th December Closed
26th December Closed
27th December Closed
28th December Closed
29th December Open 8.30am until 5.30pm
30th December Open 8.30am until 5.30pm
31st December Open 8.30am until 1.00pm
1st January Closed
2nd January Open 9.00am until 1.00pm
3rd January Closed
4th January As normal

Cosyfeet Shop

To be confirmed.

Cosyfeet Stockists

Opening times of our stockists may vary over the Christmas period. We recommend you check this with the stockist before you travel.

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