To help us collect genuine customer reviews, we are partnered with Feefo. Every year, their awards recognise businesses that deliver exceptional experiences. We’re delighted to announce that we’ve received the 'Platinum Trusted Service Award'. This is the highest possible award from Feefo and is based on genuine feedback from our customers.

This award marks the fact that we have collected at least 50 reviews between January 1st and December 31st in 2018, 2019 and 2020, and achieved a Feefo service rating of at least 4.5 out of 5 (we averaged 4.8 in 2020).

Here is Adele proudly holding our certificate.

Adele holding the 2021 Feefo certificate